Live across Nairobi

We run your errands,
You run the world.

Kenya's trusted errand service, running your daily tasks so you don't have to. From deliveries and shopping to standing in queues and anything you would like to delegate, we handle it all with speed, care, and efficiency.

No upfront payment Pay on completion Vetted runners M-Pesa supported
14 runners active now
My Errands
Tuesday, 28 April 2026
🛒
Grocery run — Naivas Westlands
Runner assigned · Est. 45 min
Active
🏛️
NTSA queue — renewal
Completed today · Receipt sent
Done
📦
Parcel pickup — Karen
Runner en route · 12 min away
Transit
Errand completed — KES 350 charged
2,847+
Errands completed
4.8★
Customer rating
<2 hrs
Average completion
4 min
Avg response time
16+
Nairobi zones covered
How it works

How our errand service works

From posting your errand request in Nairobi to receiving photo confirmation — the whole process happens in the app, transparent and stress-free at every step.

01

Post your errand

Open the app, choose your errand type, describe what you need, where, and when. Takes under 60 seconds — no calls, no back-and-forth.

02

A vetted runner is assigned

A background-checked runner near your location accepts the errand. You get their details and status updates as they work on your task.

03

Done — pay on completion

You receive photo confirmation when the task is complete. Pay via M-Pesa only when you're satisfied. No surprises, ever.

Inside the app

Built for Nairobi, runs on your phone

A clean, fast experience from posting your errand to getting it done. Here's what using Errands With Ease actually looks like.

1 Choose your errand type
Errand type selection screen
Six errand types Pick from Pick & Drop, Shopping, Official Errands, Sourcing and more. Each has a guided setup flow.
2 Review & post
Errand review and post screen
See the price before committing Review your errand summary and the estimated price upfront. Attach photos, PDFs or lists, then post.
3 Track progress in real time
Errand progress tracking screen
Every stage, visible to you Watch your errand move through Created → Assigned → Started → Completed → Verified. No guessing, no chasing.
4 Runners ranked by performance
Runner rankings screen
Accountability built in Runners are ranked publicly by acceptance rate, completion rate, speed, and rating. Only top performers handle your errands.
Create your free account →

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Our services

Ten ways we save you time

From a parcel pickup to a pharmacy run, Gikomba sourcing to queueing at NTSA — one app, one trusted network, anything you need done across Nairobi.

📂

Collections

Urgent document from an office? Item sitting at a store waiting for you? We collect from any location across Nairobi and bring it straight to your door.

From KES 150
📦

Parcel Pickup & Delivery

Pick up from one location, drop off at another — anywhere across Nairobi. Packages, products, and anything in between, handled with care.

From KES 150
🛍️

E-commerce & Upcountry Deliveries

Running an online store? We handle last-mile dispatch to matatu saccos for upcountry orders so your customers get their goods on time, every time.

Custom rates
🏦

Bill Payments & Banking

Cheque deposits, cash payments, rent, electricity, water, internet — we handle financial errands at the relevant offices and send you confirmation.

From KES 150
🛒

Grocery & Gikomba Shopping

Send us your list and we shop at Naivas, Carrefour, Quickmart — or source bulk and wholesale goods from Gikomba and deliver directly to your door.

From KES 150
🎁

Gift Shopping & Delivery

We select, wrap, and deliver — flowers, cakes, hampers and surprises across Nairobi and surrounding areas including Thika, Kitengela, Rongai and Ngong.

From KES 150
👔

Laundry & Dry-Cleaning

We pick up your clothes, drop them at the dry cleaner, and return them freshly done. Enjoy clean clothes without the trip across Nairobi.

From KES 150
💊

Prescription Pickup

Medicine ready at the pharmacy? Lab results to collect? Whether it's a routine refill or an urgent prescription, we get it to you fast.

From KES 150
🏛️

Queueing Services

NTSA, Huduma Centre, KRA, Passport Office, business permits — we queue on your behalf, handle the paperwork, and deliver your documents or confirmation.

From KES 150
🏠

Home & Pet Supervision

Busy day? We stay at your home to supervise repairs, receive deliveries, or assist with basic pet care — so nothing important slips through the cracks.

From KES 150
Background-checked runnersDCI clearance verified
📱
M-Pesa acceptedPay only on completion
📸
Photo confirmationProof on every errand
🔒
Money-back guaranteeNot done? You don't pay
⏱️
Under 2-hour SLAFor standard Nairobi errands
Pricing

Transparent pricing, no surprises

You see the estimated price before you post. Pay only when the errand is completed to your satisfaction. Prices start from KES 150 and vary by zone, errand type, and complexity — you'll always see the quote before you confirm.

Standard Errand

From KES 150 / errand

Single task, price varies by zone & type

  • Shopping, deliveries, payments
  • Photo completion confirmation
  • Status updates in-app
  • M-Pesa payment on done
Get started free

Queue Service

From KES 500 / queue

Huduma, NTSA, KRA, Passport — price by zone

  • Real-time queue updates
  • Document handling
  • Same-day service
  • Official receipt returned
Book a queue

Corporate Account

Custom / month

For teams and businesses in Nairobi

  • Bulk errand packages
  • Monthly invoice billing
  • Team dashboard & reports
  • Dedicated account manager
Request a quote
Customer stories

Real people, real results

Every review below is a real Google review from a real client. We let their words speak for us.

★★★★★

"Excellent services, I highly recommend. I got my package quicker than I had anticipated. If efficient had a face, it would be these guys."

Eve Kimani
Eve Kimani
Google Review
★★★★★

"Very efficient and reliable. I'm currently abroad and honestly you guys save me a lot of stress and deliver every time I make orders on time. I recommend 100%."

Miriam Wanjihia
Miriam Wanjihia
Google Review
★★★★★

"For someone who lives 529km from Nairobi and having exhausted all my friends when I need something sent to me, this service came through as a life saver. 1000% communication through the whole process — I can't emphasise the perfection in packaging of my items."

Darmi Jattani
Darmi Jattani
Google Review
★★★★★

"I enjoyed this errand service immensely. The support with shopping kitchen items was tremendous — I was listened to and the errand professional even assisted with negotiating prices. My errand was run immediately after I made the call. I couldn't have been more impressed."

Minerva
Minerva
Google Review
★★★★★

"Wonderful customer service, prompt communication and delivery."

Irene Mwangi
Irene Mwangi
Google Review
Read all reviews on Google
FAQ

Common questions

You pay only when the errand is complete and you're satisfied. We accept M-Pesa — send to our paybill or till directly from the app. No upfront payment is required to book.
Every runner undergoes DCI criminal background checks, national ID verification, and a training onboarding before handling any errand. They're publicly ranked by acceptance rate, completion rate, speed, and customer rating — and removed from the platform if performance drops.
Our average response time during business hours is under 4 minutes. Standard errands in core Nairobi zones are completed within 2 hours. Queue and sourcing services may take longer — we always confirm timing upfront before you commit.
We cover all major Nairobi estates: Westlands, Kilimani, Karen, Lavington, Ruaka, Syokimau, South B, South C, Kasarani, Parklands, Embakasi, Eastleigh, Lang'ata, and the CBD. Post an errand from anywhere and we'll confirm if we can reach you.
If we cannot complete your errand within the agreed time, you are not charged. We operate on a money-back guarantee. For partial completion we'll discuss a fair resolution with you directly through the app.
Yes. We offer corporate accounts with bulk errand packages, monthly invoice billing, and a team dashboard to manage all office errands. Register your business account to get started or contact us for a custom quote.
Our runners operate Monday to Saturday, 8:00 AM to 5:00 PM. However, you can post an errand on the app 24 hours a day, 7 days a week — your request will be queued and assigned to the next available runner at the start of business. For urgent after-hours needs, reach us on WhatsApp and we'll do our best to assist.

Stop wasting hours on errands that someone else can handle.

Create a free account, post your first errand, and see why thousands of Nairobians trust us every week.

Create free account → Already have an account
Earn on your schedule

Become an Errands With Ease runner in Nairobi

Got time, a phone, and the ability to get things done? Join our vetted network of runners across Nairobi and earn by completing errands on your own schedule. No boss, no fixed hours — you accept the errands you want.

💰
Earn per errand — payments sent directly to your M-Pesa after every completed task
📅
Flexible hours — work Monday to Saturday, 8AM to 5PM, accept only what suits you
📈
Build your ranking — top-rated runners get priority access to more and higher-value errands
🛡️
Trusted network — join a vetted community of professional runners serving Nairobi daily

Ready to start earning?

Apply through the app or reach out on WhatsApp and we'll walk you through the onboarding process.

Apply to become a runner → Ask us on WhatsApp first

Nairobi traffic is not your problem anymore.

Join thousands of Nairobians who've reclaimed their time. Your first errand takes 60 seconds to post.

Prefer to chat first? WhatsApp is always open — but the app gives you live tracking, status updates & receipts.

WhatsApp Get started free →